Below are some customer testimonials.
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‘The team at NVES has provided Together Housing with a reliable, effective and value for money service for over 13 years.
An example of this exemplar service was encountered in April 2018 as three large care homes schemes were experiencing continual heating issues. The schemes were only 3 years old and it was initially thought that the issues were relatively routine. However the reality was that the problems were significant and NVES helped with the processes of diagnosing and producing concise evidence together with implementing realistic solutions.
The work had to be sensitively planned so as to limit the levels of inconvenience and to prioritise the more vulnerable occupants within a challenging environment. Representatives from NVES were an integral part of the team that was assembled to resolve these issues. From an extremely negative starting position, a detailed works programme was formulated, communicated and then undertaken. Representatives from NVES were consistently courteous, sincere and respectful. Furthermore, the project was completed before the deadline and within budget. This is just one example of the service that has benefited both Together Housing and its residents. Working with NVES who have been knowledgeable, reliable and well- resourced throughout the works programme has been an exceptional experience, with the hope of building on this relationship in the future.’
March 2019. Devinder Singh, Head of Property Compliance, Together Housing Group.
‘Crossley Heath Grammar school has employed the services NVES ltd for over 10+ years for all our gas boiler serving and associated repairs. As Site Manager to the school for last 8 years, I can vouch that their professionalism and workmanship is of the highest quality and have found there site knowledge and swift call out response times to be invaluable to the continued safe and successful running of the school. I have never had reason to question the use NVES ltd on site and will continue to do so for the foreseeable future.’
February 2019. Mike Bunn, Site Manager, Crossley Heath Grammar School, Halifax
‘Calderdale Council have worked with N.V.E.S Ltd for many years and had what I would term as ‘exceptional service’! So how do we define this?
- Thorough Gas servicing regime, on time in full, properly certificated and followed up with remedial actions to ensure Gas equipment reliability.
- Always there 24/7 to satisfy repair requests both in working hours and out.
- Fully integrated with the Council’s Maintenance Management system TF Cloud.
- Administration always on time and in full, all questions answered.
- Work brilliantly with the Council in providing competitively priced and designed replacement systems.
N.V.E.S are a pleasure to work with, here in the Council we like our contracts to be without noise, this is a signal from site occupants that everything is well, N.V.E.S provide what is a very quiet and professional service that I would highly recommend to any organisation.’
February 2019. Calderdale Council, Corporate Asset and Facilities Management, Halifax
‘NVES have been the go to gas service and heating company for over 10 years, they have always delivered an excellent service on time and on budget. NVES have installed and maintained a variety of heating solutions across all our sites, these have Included warehouse and workshop heating equipment, High efficiency office central heating systems, and also the yearly inspections and testing of all our gas appliances.’
February 2019. David Crowther, Project Manager, Aflex Hose
‘We used NVES to do our heating, plumbing and electrical installation work on our listed house renovation. They worked brilliantly alongside our builder on what must have been for them a very “stop/start” job as we really were starting with a shell. The project took 9 months to complete and I cannot speak highly enough of the professionalism and quality of workmanship from all their engineers! I would not hesitate in recommending NVES to anyone!’
January 2019. Dawn Hudson, Mytholmroyd